Frequently Asked Questions

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What is vintage clothing?

Vintage clothing are garments that were made between the 1920s and 1980s. They are one off items and have for the most part, been previously worn. Most vintage items are one-offs and cannot be provided in different colours or sizes.

How long will delivery take?

Delivery depends on the destination country. Orders are dispatched in 1-2 working days. Domestic deliveries (within mainland UK) generally take between 3-5 working days for standard shipping or 1-2 working days for an expedited option. Deliveries to North America usually take between 20-25 days with a standard shipping option.

Will I have to pay international taxes and duties?

Your order may be subject to import duties which are the sold responsibility of the customer. You should contact your local customs office for information regarding these fees. In the event or a return or exchange, import duties will not be reimbursed.

Do you accept returns?

Our returns policy lasts 30 days from receipt of goods. We cannot offer refunds for items if we are not contacted regarding them before 30 days has passed. To be eligible for a return, your item must be unused and in the same condition that you received it. Returns must be sent as tracked postage and the customer is liable for covering the cost of return postage unless the item is returned due to an incorrect product description. We cannot provide returns for items where the faults/damage is clearly noted in the product description. We cannot provide returns for items where the Trendlistr tags have been removed prior to sending the item back. Removing the tag from the item indicates acceptance of the item as a purchase that has fulfilled the criteria of the buyer.

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